Privacy Policy

Information We Collect

We collect information you provide directly when you create an account, set up your organization, or use our services. This includes:

• Account information such as your name, email address, and phone number.
• Organization details including your company name, department structure, and scheduling preferences.
• Usage data such as shift assignments, availability entries, swap requests, and scheduling activity.
• Technical data including your IP address, browser type, device information, and access timestamps.

How We Use Information

We use the information we collect to provide, maintain, and improve Rotacean. Specifically, we use your data to:

• Operate and deliver the scheduling platform and its features.
• Send notifications about shift assignments, swaps, and schedule changes.
• Analyze usage patterns to improve product performance and reliability.
• Provide customer support and respond to your inquiries.
• Detect, prevent, and address technical issues and security threats.

Data Sharing

We do not sell your personal information to third parties. We may share your data in the following circumstances:

• With service providers who assist us in operating the platform, such as hosting, analytics, and email delivery services.
• Within your organization, as necessary for scheduling operations (for example, managers can view team member availability).
• When required by law, regulation, or legal process, or to protect the rights and safety of Rotacean, our users, or others.

Security

We implement industry-standard security measures to protect your data. All information is encrypted in transit using TLS and at rest using AES-256 encryption. We enforce role-based access controls, conduct regular security audits, and maintain SOC 2 compliant infrastructure. While no system is completely immune to risk, we are committed to safeguarding your information and promptly addressing any security concerns.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access and receive a copy of your personal data.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal data, subject to legal retention requirements.
• Object to or restrict certain processing of your data.
• Export your data in a portable, machine-readable format.

To exercise any of these rights, please contact us at privacy@rotacean.com.

Cookies

Rotacean uses essential cookies to maintain your session and authenticate your identity. We also use analytics cookies to understand how the platform is used and to improve the user experience. You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent certain features from functioning correctly.

Children's Privacy

Rotacean is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a user is under 16, we will take steps to delete their account and associated data promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you via email or through a notice within the platform. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@rotacean.com. You may also write to us at Rotacean, Inc., 123 Scheduling Lane, San Francisco, CA 94105.